Refund policy
RETURN & REFUND POLICY
We want you and your dog to love your PawRide purchase.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return, the item must be unused, clean, and in its original condition.
Refunds
Once your return is received and inspected, your refund will be processed to your original payment method.
Please allow 5–10 business days for the refund to appear on your statement.
Damaged Items
If your order arrives damaged or defective, please contact us within 7 days of delivery.
Contact
For any return or refund questions, please contact us through our Contact page.